SUPPORT

Help Center

Quick answers to the questions we hear most. If yours is not here, get in touch — we reply on WhatsApp, email and phone.

How do I buy something?

Browse the catalogue, open the product you want, and tap "Buy now". That opens WhatsApp with the model, variant and price already filled in. Send the message — we confirm availability, agree on delivery or collection, and arrange payment from there. There is no checkout on this site.

How do I pay?

Payment is arranged directly with us over WhatsApp, phone or email once we have confirmed your order. We do not take card payments on this website and we never ask for card details here.

Are the prices final?

Prices are shown in Naira and reflect what an item costs when you view it. Stock moves quickly and prices can change, so the price we confirm with you over WhatsApp is the one that applies to your order.

What if an item is out of stock?

If something is marked sold out on the site, it is not currently available. If it is listed but turns out to be unavailable after you contact us, we will tell you straight away — you are under no obligation to continue.

Can you source something not on the site?

Often, yes. Message us with the model and variant you are looking for and we will let you know if we can get it and at what price.

How does delivery work?

Delivery or collection is agreed with you at the point of sale. Options and any delivery cost depend on where you are and what you are buying — we will confirm everything in writing before you pay.

What if something arrives faulty?

Contact us promptly with photos or a description of the issue. We will put it right. See our Returns page for more detail on faults, returns and exchanges.

Are you an official Apple store?

No. Shopwith25k is an independent reseller. Apple, iPhone, iPad, Apple Watch and Mac are trade marks of Apple Inc. We are not affiliated with or endorsed by Apple.